Welcome Kyle Mais

May 20, 2013

Please join us in welcoming Kyle Mais, the new general manager, to our Jamaica Inn family. A native Jamaican from Ocho Rios and experienced hotelier, Kyle is looking forward to keeping the Inn up-to-date with the services and amenities you desire while maintaining the relaxing atmosphere that you have come to appreciate.
“We are very excited to have Kyle join us,” said Eric Morrow, co-owner of Jamaica Inn. “He is a unique individual who understands the personal needs of guests who prefer to vacation at small luxury properties, while also having a strong hospitality acumen from his work at larger resorts.”
Prior to joining Jamaica Inn , Kyle worked at several renowned properties on the island. He was general manager at Strawberry Hill Hotel, an award-winning boutique resort with 12 luxury cottages and part of the Island Outpost collection. Most recently he was the hotel manager at Sandals Negril. An experienced business man, Kyle also spent several years at First Mobile, a Vodaphone telecommunications company, in Auckland, New Zealand.
Kyle holds a B.A. in Economics from Bishops University in Quebec and an MBA from Massey University in Auckland, where he met and married his wife Hillary. He is a world traveler, an interesting conversationalist and has a keen eye for details. We believe he will be a perfect fit for Jamaica Inn and feel confident you will too.
On a more personal side, Kyle’s wife gave birth to Xavier, just three weeks ago in London. She and the rest of the family — other son Cameron and daughters Demi and Trinity — are planning on returning to Jamaica after school is out in July.
Jamaica Inn is famous for delivering exceptional service, mainly as a result of our long-term staff who become a part of our family. This is true for waiters, housekeepers, bartenders and general managers, some of whom have been with the resort for more than 50 years. Mary Phillips, the previous general manager, provided 11 years of dedicated service prior to deciding it was time to seek new challenges. She, and her two beloved English Cocker Spaniels, will be greatly missed and we thank Mary for her years of faithful service to the Inn.


  1. Françoise ROUGË

    Bonjour Kyle,
    Belated kudos for your new position in this gem of Jamaica Inn.
    Happy Father’s Day and congratulations for Xavier.
    Looking forward ti having the pleasure of meeting you soon.
    Françoise Rougé
    Owner & President of FRI Travel Inc. (NY)

  2. Bruce & Delia Baggan

    Kyle – The warmest of welcomes to you. Jamaica Inn is holds a special place in our lives. We look forward to meeting you in February and spending some time chatting with you. I believe you will find the staff at the Inn to be amongst the finest anywhere and the Inn itself is singular in its appeal and ambiance.
    Mary – The very best wishes to you and thanks for all of your help over the years.

  3. Michael & Evie

    Dear Kyle
    Welcome to the JA Inn. Our first stay there was in 2009 and because we had the most fabulous time we stayed again in 2010. We are sure that you will enjoy your time there with the help of your wonderful staff and hope that we will visit again before too long.
    Michael & Evie (London, Eng)

  4. Sharon and John Duffy

    Kyle, a warm welcome to Jamaica Inn. As others have said, Mary was a wonderful Manager who always made guests feel at home and deeply cared for. You will find a great community at Jamaica Inn and we wish you great success! Welcome to our little “peace” of paradise. Sharon and John Duffy, Chicago, IL

  5. Karen

    Very sad to learn of Mary’s departure. We wish her the best! Looking forward to meeting you, Kyle, during our next visit … hopefully soon!!
    Karen and Peter (Ontario, Canada)

  6. Tony & Nancy Thompson

    Hello Kyle,
    We are looking forward to meeting you and your family when we arrive at the Inn in July for our annual visit.
    Nancy & Tony

  7. Don and Nadia Lasher

    Welcome to The Inn – a little piece of Heaven on Earth, if there ever was one.
    Nadia and I first visited The Inn in 1966, and have been returning whenever we can ever since, and every year in February for the past twenty years.
    You are now in charge of “The Best of the Best”, and though we will all miss the wonderful “Miss Mary”, we wish you the very best of success in keeping it that way.
    We look forward to meeting and getting to know you next February.
    Best of luck and happiness to Mary Phillips in whatever she does hereafter.
    Don and Nadia Lasher

  8. Rosemary Attenborough

    I am sure that Kyle and his family will get the warmest of “Good wishes” from all we regulars who arrive in February for our longed-for escape from the European and American/Canadian Winters! With the greeting “Welcome Home”! I know that the “February crowd” will look forward to meeting you and wishing you nothing but good luck and happiness at the Inn. It is paradise as far as I am concerned and an oasis of tranquility! Three weeks of bliss!
    Good Luck Mary and thank you for continuing the Jamaica Inn/
    Morrow family tradition of excellence. Over to you Kyle – enjoy!!
    Rosemary Attenborough
    Kent, England

  9. Nicole & Steve Swift

    Welcome Home Kyle! We’ve been coming to the Jamaica Inn for at least ten years now, a couple of times a year. We love it! We wish you the best of luck and look forward to meeting and getting to know you this summer! We also wish Mary, Ini & Zion all the best in the future. I’ll miss you! Sending you lots of hugs and love, Mary.
    Nicole & Steve
    Buffalo, New York

  10. John & Fiona Goodbody

    Without doubt the best hotel we’ve ever stayed in; perfect setting, wonderful staff and outstanding service.
    Mary, please accept our very best wishes for the future and our thanks for looking after us so well in the past.
    Kyle, good luck to you – what a great job!

  11. Elliott Detchon

    We will miss you Mary, hope new manager realizes that he will have to perform at a high level to match her. But Penney and I look forward to meeting and confirming that all is well at the Jamaica Inn under new leadership.

  12. Lois Mantak

    Welcome Kyle!
    We’ve vacationed at The Jamaica Inn several times and absolutely love it there! As far as we are concerned,nothing compares. Hope to return in the near future.
    Good luck, Mary…all the best to you!
    Lois and Jeff Mantak
    Metuchen, N.J.

  13. Cynthia Hill

    Welcome home Kyle….I’m sure you’ll not skip a beat!
    We’ll miss you madly Mary, the very best always.
    One love,
    Cynthia and David Hill

  14. Dale Pierce Nielsen

    My first visit to the Jamaica Inn was in June of 1988. Most recently (2010?) I brought my company’s film crew there to stay because the Jamaica Inn always has been for me a wonderful, enchanting experience. My best to Ms. Phillips. She was good to me, and us. I am hopeful that you will not only carry on the tradition but also be as kind to the guests and staff as was she. Best of luck!
    Brooklyn, NY

  15. Jeff and Arlene Flicker

    Best of luck Kyle… you’ve got a tough act to follow!

  16. Thomas J.Algeria

    Congrats and good luck. Hope to see you soon

  17. Don & Janet Friedman

    Hello Kyle and welcome to The Jamaica Inn. We have been coming there for years. Although we will greatly miss Mary and her dogs, we expect that we will have an excellent relationship with you as well. We will see you July 6th.

  18. catherine mattingly

    Please don’t change a thing! Welcome aboard; I can’t wait till we can return to our favorite Jamaican oasis.

Leave a Comment