We're glad you're here
It is our pleasure to have you staying with us. We are here to ensure your experience during your stay is as fabulous as ever. Please use this page as a reference for any items you may have questions about during your stay. As always, we are ready and available to assist you with anything to make your stay more comfortable and enjoyable.
| Bell Captain | 111 |
| Beach Bar | 112 |
| Concierge | 0 |
| Dining Room | 113 |
| Front Desk Manager | 111 |
| Guest Services | 130 |
| General Manager’s Office | 101 |
| Gift Shop | 107 |
| Housekeeping | 123 |
| The Ocean Spa | 288 |
| Laundry | 108 |
| Main Bar | 122 |
| Messages | 0 |
| Reservations Office | 120 |
| Taxi | 0 |
Wi-Fi is complimentary and is easily accessed throughout the property. Password: beachbar.
Guests are kindly asked to respect our ambiance and refrain from using Cellular Phones and electronic devices in Food and Beverage public areas of the Inn.
Please contact Concierge at Ext ‘0’ or the Front Desk Manager at Ext. 111.
One of the most beautiful features of Jamaica Inn, is the 700 foot long beach where your privacy is ensured. To assure you of this, please refrain from using Bluetooth speakers or smoking on the beach (by law). Beach towels are located on your verandah/balcony or at the watersports desk.
The use of the beach is strictly limited to house guests only. If you would like to have visitors use our facilities, we request that you contact management for approval through Guest Services Ext. 130, Concierge Ext. ‘0’ or the Front Desk Manager at Ext. 111.
Boat trips along the coast as well as fishing trips can be arranged through the Concierge by calling Ext. ‘0’
Please feel free to use the equipment located on the beach at no charge. Be sure to comply with all the necessary rules, which can be obtained from our Beach Attendants. Please know that after every use, all equipment will be sanitized.
Checkout time is 12:00 noon. Please advise us if you would like a later checkout time and every effort will be made to accommodate you without inconveniencing incoming guests. If you plan to leave before 8:00 a.m. please check out with the Concierge before 9:00 p.m. the night before.
Sunday:
Anglican 8:00 a.m.
Baptist 10:00 a.m.
Catholic 10:30 a.m.
Methodist 9:00 a.m.
Saturday:
Catholic 5:00 p.m.
Seventh-day Adventist 9:15 a.m.
To arrange one of our ‘Jamaica Inn off the beaten path tours’ please speak with Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111. Options include bird watching, hiking and great house tours or visiting a coffee plantation.
Reservations are now required for all restaurants. Kindly contact the Concierge at Ext. ‘0’ or the Front Desk Manager at Ext.111 for bookings.
If you are not well and wish to confer with a physician, the Concierge will make those arrangements. If you are experiencing a cough, cold like symptoms or fever, kindly immediately contact Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111.
The Exercise Room is located on the East Wing at the foot of the stairs (adjacent to room 33). The equipment and machines include free weights, treadmill, stationary bicycle, stair-master, weight pull-up and pull-down machines, as well as steps, swiss balls, and mats. In an effort to maintain proper health practices, it is important that you make a reservation and sign out the key at Concierge. Guests will be allocated time slots of 45 minutes. Only related parties/families/couples traveling together are allowed to use at the same time. Please contact the Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111.
Be sure to familiarize yourself with the location of the nearest fire extinguishers and exits, using the information on the back of the main door of your room. There are Five (5) marked assembly areas on property to be utilized in the event of an emergency. Please contact the Operator at Ext. ‘0’ or the Front Desk Manager at Ext. 111.
The Inn provides a variety of board games and books for your use while holidaying. The well-stocked Library can be accessed at any time. In keeping with sanitizing practices, games include Backgammon, Chess, Dominoes, Darts and Playing Cards are being kept at Concierge and you are asked to sign out the items for use in the public spaces or in the comfort of your suite. Items should be returned upon check-out, with books being replaced in the Library on the table provided for sanitizing.
The Inn has a rich history involving Ian Fleming, the creator of James Bond. You are invited to take advantage of ‘Bond on the Beach’ every Thursday night when a featured 007 movie is screened at 9:00 p.m. next to Teddy’s Beach Bar.
The lovely Beehive Gift Shop, located to the left of the Lobby, has a wide range of beautiful hand-crafted products as well as sundry items, resort and beach wear for ladies and gentlemen. There are several special gifts that can be purchased for family and friends, including Jamaica Inn logo items. Please note that our Jamaican crafts have all been carefully chosen from Artisans who are community driven or companies and suppliers that give back to our community. Opening hours: 9:00 a.m. – 6:00 p.m. and they can be contacted at Ext. 107.
Housekeeping services are available from 9:00 a.m. – 8:00 p.m. There will be no “Turn Down” services at night. Should you require your room to be attended to at a specific time in the day or extra towels, pillows or hangers, please contact Housekeeping at Ext. 123 or Dial “0” for the Concierge. Irons and boards are available in all rooms located in the closet.
Laundry bags are located in the closet and plastic bags are available for your wet suits by calling Housekeeping at Ext. 123. Please call the Laundry Attendant at Ext. 108 for collection or Concierge at Ext. ‘0’. Dry cleaning services are also available.
Please contact the Front Desk Manager at Ext. 111 or Concierge at Ext. ‘0’ if you have misplaced or found any items.
Hours of Operation:
Breakfast at Sea Shanty
7:30 a.m. to 10:30 a.m.
Lunch at Sea Shanty
1:00 p.m. to 2:30 p.m.
High Tea at Main Bar Terrace
4:00 p.m. to 5:00 p.m.
Dinner on The Terrace
7:00 p.m. to 9:00 p.m.
Teddy’s Beach Bar
10:30 a.m. to 5:00 p.m.
Main Bar
5:00 p.m. to 9:00 p.m.
Reservations are required for all restaurants. Kindly contact the Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111 for bookings.
Breakfast:
Breakfast is served at the Sea Shanty Terrace by the Caribbean Sea or on your Verandah between the hours of 7:30 a.m. to 10:30 a.m.
Lunch:
Lunch is served at the Sea Shanty Terrace by the Caribbean Sea, on the beach or in the privacy of your room; the choice is yours. Lunch is served between the hours of 1:00 p.m. and 2:30 p.m.
Dinner:
Dinner is served between the hours of 7:00 pm to 9:00 pm on “The Terrace” under the stars. If you prefer, dinner can be set up on your Verandah. You can also make arrangement for a private dining experience on the beach. Please contact the or Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111 to make these arrangements.
In-Room Dining is available for all meals between the hours of 7:30 am to 9:00 pm. Breakfast Room Service menus are included in each welcome packet. There is a US$5.00 charge for all in-room delivery services and a US$8.00 for dinner delivery.
When leaving your room, please remember to lock the door by pushing in the knob on the inside of the main door and that patio doors are closed. Ensure that all valuables are locked away in your room safe; the hotel will not be responsible for items left unsecured or unattended.
Various shopping centers are located downtown Ocho Rios, just minutes away from the Inn. Please contact the Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111 for details.
Cigarettes and cigars are available at the Main Bar or Gift Shop. By law, smoking is only permitted in the six (6) designated areas located on the property. Smoking of Marijuana is not permitted anywhere on property, neither is smoking permitted on the main beach outside of the designated smoking area. Please contact the Concierge at Ext. ‘0’ or the Front Desk at Ext. 111 for locations.
The Ocean Spa at Jamaica Inn is a full-service spa that offers many natural treatments and now offers a full range of beauty treatments. Please contact the Spa at Ext. 288, Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111.
The main pool is open from 8:00 a.m. to 5:00 p.m. (please note there is no lifeguard on duty). The water depth is between 3 feet and 6 feet. Diving is prohibited. New restrictions allow for only one family or two (2) couples in the pool at any given time.
The Polo Season is from January to July. Weather permitting, there is usually a scheduled match. Please contact the Concierge at Ext. ‘0’ or the Front Desk Manager at Ext. 111 to confirm matches and arrange a private taxi. The ride is approximately 20 minutes long.
Jamaica Inn’s staff is famous for their exceptional service. We have already included service charges in your bill; however, if you feel that you wish to leave an additional gratuity, please put the amount in an envelope with the name of the employee and your room number. Tip envelopes are available at Concierge.
The hotel’s recommended taxi service is available for all your ground transportation needs including transfers to the Kingston or Montego Bay airports. For specific prices and information on tours, please contact Concierge Ext. ‘0’ or the Front Desk Manager at Ext. 111.
Please call Telephone Operator by dialing ‘0’ to request this service.
Debate Mate
Debate Mate is a unique international charity dedicated to improving social mobility using cost effective, peer to peer debate mentoring. By teaching debating through peer to peer mentoring, Debate Mate empowers and inspires participants and provides them with powerful role models to raise their aspirations.
Several schools in our Community participate in this program and we have found that it is a life changing experience for the students. Debate Mate commences with students who cannot read or write at the beginning of the program, and by the end, these students are debating in competitions.
Oracabessa Bay Turtle Project
This Organization works to monitor and protect critically endangered Hawksbill Sea Turtles in our environment. Due to the huge success of the project, over 100 nests and 16,000 hatchlings are now recorded each year.
Many of our guests here at Jamaica Inn have witnessed the turtle hatchling events on our beach. Mr. Mel Tennant supervises the Project and works closely with our Watersports Team headed by Ovan Coombs at the hotel to record estimated time of nest hatchlings.
White River Fisherman's Association
The Foundation is in an equal partnership with the White River Marine Association (Stakeholders and Funders) and the Jamaica Inn Foundation in operating the White River Fish Sanctuary.
The mission statement of the stakeholders involved in the setup of the sanctuary is “500 in 5” which simply means that the mission will be to have 500% more fish in 5 years. The benefits will be enormous to us all and for our future in Jamaica. This will be most beneficial for the livelihood of Fishermen and will help to restore our reef by keeping fishing limited to only certain places.
The coral reef rehabilitation project will help regenerate our beautiful reef all along the eastern coastal waters of Ocho Rios.
Mustard Seed Orphanage
The Mustard Seed Communities is a non-profit organization offering programs dedicated to the care of children with serious mental and physical disabilities. The Jamaica Inn Foundation supports this organization through annual donations and other charitable efforts.
Fern Grove Basic School
The Jamaica Inn Foundation has adopted The Fern Grove Basic School and has pledged to fund, through charity and other development projects, children ages 4 – 5 years old. Members of the Foundation’s Board and Staff from the Inn work in conjunction with the Palmyra Foundation and their “Books for Kids” initiative, to donate interactive books, stationary and other supplies to 250 students.
Donations
If you are interested in contributing to our Foundation, simply let the Front Office know at any time by dialing extension 111 or kindly mention it at the time of check out. The donation can be posted to your final bill. Our Foundation will follow up with a thank you note and add you to the Foundation’s newsletter, so that you can be kept up-to-date on our progress and projects.
If you would like to contribute to The Jamaica Inn Foundation and are not staying at the hotel, please contact 800.837.4608 to provide credit card details, or donate to our GoFundMe account online.